Pending
You might have paid by cheque, BACS or initiated a bank transfer from your
PayPal account. The status of your order will remain Pending until we receive
the funds. It may take up to 5-7 days depending on the day of the week when you
despatch your cheque or initiate the transfer.
You can check the progress of your order by clicking
HERE
Processed
Upon completion of your payment and receipt of your funds the status of your
order will turn to Processed. If you complete your payment on a business day
before 12pm
GMT your order will be shipped the same day (except frames or canvas prints). Otherwise your order will be shipped the next business day.
You can check the progress of your order by clicking
HERE
Estimated despatch or collection date
Once your order is processed we give you an estimated date when your parcel will be despatched or ready for collection. We always endevour to ship or make your item(s) ready for collection before the estimated date.
You can check the progress of your order by clicking
HERE
Shipped / Sent
As soon as we ship your items the status of your order turns to Shipped or Sent. We will also provide you with a link to your live tracking information.
The status SENT is only applicable for digital images and publishing licences
which can be downloaded from our website. Upon completion we will provide you
with a link to your files.
You can check the progress of your order by clicking
HERE
Unpaid
The status Unpaid only appears if for any reason your payment did not go through
or we provided you with an invoice for a publishing licence. Click on PAY
NOW to complete your payment by using any of the available payment
methods.
You can check the progress of your order by clicking
HERE
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